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Terms & Conditions

Maintenance/ infill checks.

It is strongly advised that you have a maintenance appointment halfway during your extension period e.g. 4-6 weeks.

This will allow us to look at your hair to see how you are getting along with the extensions and to remove and replace any loosened bonds to ensure that you can keep your extensions on for longer.

If you don’t have maintenance, we cannot be help responsible for any damage caused to your hair, as it is your responsibility to look after them properly using our aftercare guide for advice.

It is possible for you to re-use the extension hair and have them fully fitted again at just the service cost price.

Hair extensions should be kept in for no longer than 3 months at a time, this is because when they grow out too long, it is easy for them to become matted.

Removal is completely safe and does no damage to your own hair; proper hair extension removal should be pain free with no tugging or pulling at your own hair.

We do not advise you to remove extensions yourself, this is how damage can happen to the hair. Please note that we will not be held responsible for any damage caused to your hair if they are removed elsewhere.

Deposit and Cancellation Policy

A £100 deposit is required to secure your booking. Appointment times are reserved especially for you! 

Please keep in mind that last minute cancellations would leave our professionals with empty appointment times that could have been utilised by another client.

This is why we require a 24 hour advance cancellation notice.

If appointments are cancelled more than 24 hours prior to the scheduled appointment your deposit is not affected and we will gladly reschedule your appointment.

For appointment cancelled with less than 24 hour notice the deposit will be forfeited.

Home Hair Extensions will contact all clients 72 hours prior to the scheduled appointment by SMS text to ensure we have the correct details. At that time the client will have the option of cancelling by sending reply text.

Any rights not expressly granted herein are reserved.

Contact Us

Phone: 07940 374445

Email Us

York, North Yorkshire